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Customer Service

Delivery & Returns

How we supply MARS valves in the UK, our lead times, and how to return an order if something isn't right.

Delivery Information

We supply MARS valves within the United Kingdom. Lead times depend on whether your series and size is held in UK stock or ordered from the factory; we confirm the lead time and delivery cost with every quote and order.

UK Stock

We hold UK stock of MARS Series 10-10, 20-40, 77 and 88. Stock availability and the dispatch date are confirmed with your order.

Factory Items

Series and sizes not held in UK stock are supplied from the MARS factory with a lead time of 4–5 weeks, confirmed when you order.

Actuated Packages

Valve and actuator packages are made to order, not held ready-made. The lead time is confirmed with your quote.

UK Delivery Only

We supply MARS valves to customers in the United Kingdom only, as an authorised UK distributor.

Delivery Costs

Delivery charges depend on the size and weight of the order and are confirmed on your quote or at checkout.

Order Updates

We keep you updated on your order and send dispatch details when it leaves us. For an update at any time, contact our team.